Policy

Store Policies

At Happy Habitat, we value your trust—and your peace of mind. Here’s everything you need to know about how we handle your orders, personal info, and more.

Orders & Shipping

  • Orders are processed within 2–3 business days after payment confirmation.

  • We currently ship within the Philippines via trusted courier partners (Grab, Lalamove, J&T, etc.).

  • We also do pickups/meet ups, just send us a message via instagram, facebook or email.

  • You’ll receive a tracking number as soon as your package is on its way!

Returns & Exchanges

  • All sales are final. Due to the nature of our products, we do not accept returns.

  • However, if your order arrives damaged or incorrect, please email us within 3 days of receiving it. We’ll gladly offer a replacement or store credit.

  • For product issues, kindly send a photo of the item and packaging as proof.

Contact Us

Questions? Concerns? Need scent recommendations?

We’d love to help! Reach out anytime via happyhabitat.ecomm@gmail.com or message us on Instagram @happyhabitat.shop.